Client Support Executive (Hindi/Urdu/Arabic)

Job Description

Deriv.com | Full timeClient Support Executive (Hindi/Urdu/Arabic)Amman, Jordan | Posted on 03/08/2022 {{getI18n( zr.cw.refertofrnd )}} {{getI18n(zr.careers.publicpage.meta.viewapplication)}} {{getI18n(data[0].applynow)}}Your roleAs a Client Support Executive at Deriv.com, you will assist our clients with issues regarding our products and services, build a mutually beneficial relationship with them, and encourage them to try new products. You will also keep track of recurring issues and report clients? feedback to other teams. If you are a fresh graduate, you can still apply for this role, provided that you value competence, integrity, and teamwork and are passionate about helping clients. By delivering world-class customer service, you will forge client loyalty and promote business growth. * Respond to customer enquiries and concerns by live chat and email. * Process applications and customer documentation according to relevant policies and regulations. * Collaborate with client support agents in different time zones to ensure optimum results and customer satisfaction. * File records and documents of customer interactions and customer satisfaction.Requirements* Willingness to work in rotating shifts, weekends, and public holidays * Excellent spoken and written English communication skillsWhat?s good to have* University degree in communications, IT, or any related fields * Practical experience in technical customer support * Experience in the financial services or IT industry * Proficiency in other languagesBenefits* Growth-inducing challenges * Productive work atmosphere * Cooperation, support, and empowerment * Career progression opportunities * Market-based salary * Annual performance bonus * Health benefits * Casual dress code * Travel and internet allowancesWe?re Deriv. We?re all about trading.We?re the geeky upstarts who pioneered an industry. That was more than 20 years ago, and we?re still going strong. Today, we work across continents and serve over a million traders from around the globe. Join us. Grow with us. {{userData.full_name}} {{userData.role.name}}, {{userData.profile.name}}{{getI18n( crm.sme.skill.list.head.experience )}}{{getI18n(crm.auditlog.skillset)}} {{getI18n(crm.sme.skill.list.head.experience)}} {{getI18n(crm.sme.skill.list.head.last.used)}} {{getI18n(crm.sme.system.skill)}} {{getI18n(crm.auditlog.skillset)}} {{getI18n(zr.skillset.proficiency)}} {{getI18n(crm.sme.skill.list.head.experience)}} {{getI18n(crm.sme.skill.list.head.last.used)}} {{getI18n(zr.candidateportal.skillname.mandatory)}} {{getI18n(zr.candidateportal.skillname.unique)}} {{getI18n(zr.cl.iam.error.morethanmaxlength,255)}} {{getSkillProficiencyFromLevel(skill.body.level,i18n)}} {{getI18n(crm.contactus.option.None)}} {{getI18n(crm.sme.skill.level.master)}} {{getI18n(crm.sme.skill.level.intermediate)}} {{getI18n(crm.sme.skill.level.beginner)}} {{if(skill.body.exp,getI18n(crm.indeed.workexp.years,skill.body.exp),getI18n(-None-))}} 1 {{getI18n(crm.year.lower)}} {{getI18n(crm.indeed.workexp.years,exp)}} {{if(skill.body.lastUsed,skill.body.lastUsed,getI18n(-None-))}} {{getI18n(crm.contactus.option.None)}} {{year}}{{getI18n(crm.sme.refine.suggested)}}* {{suggSkill}} {{getI18n(zr.candidateportal.add.skills)}} {{getCombinedSkillNames(skills,30,isSkillNameDoubleEncode)}} * {{if(isSkillNameDoubleEncode,trimContent(getTextContentFromHTML(unescape(skill.name)),25),trimContent(skill.name,25))}} {{getI18n(zr.skillset.proficiency)}} - {{getSkillProficiencyFromLevel(skill.level,i18n)}} {{getI18n(Experience in years)}} - {{skill.exp}} {{getI18n(crm.sme.skill.list.head.last.used)}} - {{skill.lastUsed}} {{initializeFilterSkillsLength()}} {{initializeFilterSkillsLength()}} {{increaseFilterSkillsLength()}} * {{trimContent(skill.name,25)}} {{skill.name}} * +{{arithmetic(getFilterSkillsLength(skills),numTags,-)}} {{trimContent(currentJob.location,25)}} {{currentJob.location}} {{trimContent(currentJob.description,150)}} {{currentJob.description}} {{trimContent(currentJob.location,25)}} {{currentJob.location}} {{trimContent(currentJob.description,150)}} {{currentJob.description}} {{trimContent(currentJob.location,25)}} {{currentJob.location}} {{trimContent(currentJob.description,150)}} {{currentJob.description}} {{trimContent(location,25)}} {{location}}** {{trimContent(type,25)}} {{type}}{{unescape(sanitizeHTML(descriptionHTML))}} {{unescape(removeUnwantedCss(org_info.description))}} {{org_info.description}}

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