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Call Center Agent

0.00 to 3.00 Years   Amman, Jordan   16 Jul, 2024
Job LocationAmman, Jordan
EducationCertification / diploma
SalaryNot Mentioned
IndustryAirlines
Functional AreaNot Mentioned

Job Description

  • Provide exceptional customer service by responding to RJ customers inquiries, concerns and requests for assistance with accurate information and solutions.
  • Respond to incoming calls and emails while maintaining the highest level of customer care.
  • Assist travel agents with their clients special needs.
  • Provide customers with flight, route, and pricing information.
  • Issue tickets to RJ customers to ensure that their requests are fulfilled.
  • Resolve and assist customers with baggage issues.
  • Promote additional services offered by RJ.

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