| Job Location | Amman, Jordan |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
Call Center AgentDuties & Responsibilities* Provide exceptional customer service by responding to RJ customers inquiries, concerns and requests for assistance with accurate information and solutions. * Respond to incoming calls and emails while maintaining the highest level of customer care. * Assist travel agents with their clients special needs. * Provide customers with flight, route, and pricing information. * Issue tickets to RJ customers to ensure that their requests are fulfilled. * Resolve and assist customers with baggage issues. * Promote additional services offered by RJ.Skills* Fluency in English and Arabic. * Excellent customer service skills. * Excellent listening and communication skills. * The ability to work in a shift schedule with multiple shifts. * The ability to maintain a professional attitude under high-pressure situations. * Willingness and ability to work weekends and holidays as necessary. * Experience in Amadeus Ticketing & Reservation System is preferred.EducationLanguages Job Location Amman, Jordan Job Role Customer Service and Call Center Years of Experience Min: 0 Max: 3 Residence Location Jordan
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