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B2B Telesales Agent

1.00 to 10.00 Years   Amman, Jordan   08 Sep, 2022
Job LocationAmman, Jordan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Job Brief:Responsible for promoting, cross-selling, and up-selling Umniah?s products and services through various communication channels. Also, responsible for generating sales leads for sales teams, in addition to maintaining an up-to-date sales pipeline.Key Responsibilities:

  • Contact potential or existing customers to promote Umniah?s new /existing product and services using redefined scripts.
  • Enter call type coding, customer data, and tracking information accurately and ensure maintain an up-to-date database.
  • Maintain updated knowledge of Umniah?s products and services in order to meet customers? expectations and reply to their inquiries.
  • Handle customers in a professional and efficient manner taking into consideration the objectives and KPIs.
  • Cross-sell and up-sell Umniah?s products and services through advising customers on other products and services offered by Umniah to fulfill their requests and needs received through calls.
Tools & Systems:
  • Sales Pipeline.
  • CRM System.

Keyskills :

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