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Customer Relation Specialist

1.00 to 2.00 Years   Al Izdihar, Riyadh , Saudi Arabia   01 Feb, 2022
NUR Interactive
1 Jobs Openings
Job LocationAl Izdihar, Riyadh , Saudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustryInternet & E-commerce
Functional AreaNot Mentioned

Job Description

Main Roles We are looking for a Customer Relation Specialist to create long-term, trusting relationships with our customers. The candidate role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.Responsibilities

  1. Serve as the lead point of contact for all customer account management matters
  2. Build and maintain strong, long-lasting client relationships
  3. Negotiate contracts and close agreements to maximize profits
  4. Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  5. Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  6. Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  7. Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  8. Prepare reports on account status
  9. Collaborate with sales team to identify and grow opportunities within territory
  10. Assist with challenging client requests or issue escalations as needed

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