| Job Location | Al Azraq ash Shamali, Jordan |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Non-profit Organization |
| Functional Area | Not Mentioned |
Referral officer typically work in healthcare settings where they assist patients by coordinating referral appointments. They may also perform general administrative or clerical tasks such as answering phone calls and emails, maintaining patient records, and verifying information before appointments.Referral Officer Duties and Responsibilities (Job description)????????Coordinate Referral AppointmentsThe primary duty of a referral Officer is working with patients to arrange and schedule referral appointments. this can include providing patients with referrals to other care providers, managing incoming patient referrals, or both. Referral Officers set appointments, send reminders, and provide patients with information about referral appointments.????????Maintain and Update Patient RecordsReferral Officers ensure that patient records are up to date and kept in accordance with laws and regulations. These records may include information from other care providers, detailed information on procedures and tests conducted within the office, and records of patient ailments and treatments.????????Provide Administrative SupportIn addition to supporting referral activities, most referral Officers also provide general administrative and clerical support to medical offices. These tasks can include answering phone calls and emails, managing schedules, and maintaining electronic or paper files and records. They may also check to make sure doctors and nurses have necessary supplies and patient records prior to appointments.?-Coordinate the daily tasks for Paramedic and ambulance drivers.?-Organize and coordinate all referral transportation movements and schedules in cooperation with referral office, ambulance drivers and focal points in the hospitals.?-Provide the finance department in documentation relevant to transportation.?-Maintain an adequate tracking system for vehicles and drivers? movements that includes destinations, login/out and passengers on daily basis.??-Follow all emergency and elective medical cases transferred from the camp to hospitals with focal points.?-Create systematic process for ambulance supplies, equipment and medications check.?-Insure that all documents are ready before sending patients and insure that summery of patient condition is available when receiving cases from the hospitals.?-Prepare daily report on the excel program that includes that name of patients referred, name of the mother, number of UNHCR, date of transfer, pathological diagnosis, code of diagnosis and feedback.?-Report needed supplies, medications and equipment?s to the direct supervisor.?-Provision of daily admission patients report and mortality reporting.?-any other tasks as indicated by direct supervisor. ?
Keyskills :
Referral Officer
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