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Child Protection Case Manager Team Leader (SRF #9)

3.00 to 10.00 Years   Al Azraq ash Shamali, Jordan   11 Jan, 2021
Job LocationAl Azraq ash Shamali, Jordan
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryNon-profit Organization
Functional AreaNot Mentioned

Job Description

Job Title: Child Protection Case Manager Team Leader (SRF #9)Location: Zaatari CampBACKGROUNDInternational Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.JOB SUMMARY

  1. Provide supervision and management to a team of Child Protection Case Managers
  2. Provide effective leadership by modelling positive behavior and working in partnership with the Child Protection Technical Team and other IMC departments
  3. Assist and provide guidance to Child Protection Case Managers to complete all steps of Child Protection Case Management including comprehensive assessment, planning, implementation, coordination, monitoring and overall evaluation of individual childrens needs
  4. Supervise and endorse the assessments, care plans and case closures of individual cases allocated to Child Protection Case Managers
  5. Ensure involvement in the development and review of care plans, related to strengthening families and promoting a childs safety, stability and development. Ensure that child protection case management procedures are in line with child protection minimum standards Advocate for and ensure that caseloads allocated to Child Protection Case Managers are manageable and permit high-quality planning, service provision, and evaluation of case management services
  6. Actively promote collaboration among colleagues and other organizations to enhance service delivery
  7. Identify the training and capacity building needs of team members, and communicate these needs to technical support staff and program managers
  8. Evaluate client satisfaction and quality of care provided
  9. Ensure involvement of local authorities, community leaders, and community groups in creating community based protection mechanisms
  10. Establish and maintain effective working relationships, ongoing communication and successful negotiations with all key stakeholders both internal and external
  11. Take on team coaching and mentoring of team members.
  12. Take the lead on new hire orientation and on the job training of Child Protection Case Managers
  13. Provide regular updates and reports to senior management staff as required; contribute to donor reports and internal IMC reports as required
  14. Ensure high quality documentation of case records, case reports and communication with other organizations
  15. Ensure appropriate and effective use of CPIMS+ for all case management records and document approvals.
  16. Perform other job-related duties as requested by Supervisor.
  17. This job description is subject to periodic review and adjustment in order to achieve IMCs goals in Jordan.

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