| Job Location | Al Ain, United Arab Emirates (UAE) |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Automotive, Automobile |
| Functional Area | Not Mentioned |
Roles & ResponsibilitiesTechnical Parts SupportIdentify parts using digital catalogs, schematic diagrams, and serial numbers.Verify stock availability and estimated delivery timelines for clients.Process orders, invoices, and returns accurately within the inventory system.Coordinate shipping and track incoming inventory to ensure timely delivery.Customer Service ExcellenceRespond to inquiries via phone, email, and live chat promptly.Troubleshoot problems regarding wrong shipments, delayed orders, or damaged parts.Maintain documentation of customer interactions and resolutions in the CRM.Desired Candidate ProfileExperience: 1 to 3 years in an automotive parts counter, auto parts trading, spare parts distribution, or a related automotive aftermarket role.Skills: Familiarity with automotive parts catalogs and inventory software (ERP/CRM) or willingness to quickly learn our tools, and working knowledge of vehicle systems and components.Knowledge: Understanding of major vehicle makes/models, common part categories (engine, suspension, braking, electrical, body parts, etc.), and basic mechanical or automotive terminology.Attributes: High attention to detail, strong problem-solving skills, professional empathy, and the ability to thrive in a fast-paced, ever-changing environment.Preferred: Prior experience with automotive dealerships, spare parts importers/exporters, auto parts trading companies, or an early-stage startup is a strong advantage.
Keyskills :
© 2023 HireeJobsGulf All Rights Reserved
