| Job Location | Abu Dhabi, Dubai, United Arab Emirates - United Arab Emirates |
| Education | Any Graduation. |
| Salary | Not Mentioned |
| Industry | Automotive / Automobile / Auto Accessories |
| Functional Area | Not Mentioned |
? Maintains an active customer profile database to ensure all relevant details are up to date when required. This includes accurate collection of customer and vehicle information and input in the Dealer Management System.? Makes recommendations on sales strategies and follows all steps of the salesprocess to attract and retain customers in the long-term. This involves range of sales process activities ranging from prospecting , generating appointments, meet and greet, consultation, presentation, negotiation, trading appraisal for used cars, objection handling, actual closure, vehicledelivery, and post sale follow-up.? Conducts personal visits, understands customer?s requirements and assesses his current situation to establish needs. This includes providing technical information in relation to product performance, features, options/application versus pricing.? Negotiates optimum deals and sells vehicles at maximum margins to acquire and retain customers in the long-term and maximise company profit as percompany polices.? Coordinates with the concerned department member to order the vehicle in a timely manner, if it is not readily available. This includes tracking and following up on the arrival of the vehicle and updating the customer on any delays? Collects payments as per set deadlines to ensure payment is received on time and customer credit is minimized.? Coordinates delivery of vehicle to customer and ensures that delivery process requirements are met in order to ensure customer satisfaction.? Ensures all related documents and necessary paperwork are completed? Assists and advises customers on requirements for bank/insurance Approvals Coordinates with Service or person-in-charge for pre-delivery inspection(PDI) and timely delivery? At the time of delivery, demonstrates the vehicle?s operating features, including service, warranty, location of service center/facility, etc.)? Maintains an owner follow up system to ensure customer satisfaction and encourage repeat or referral business? Ensures vehicles are properly displayed in the showroom in coordination with the branch in charge to ensure that customers are aware of thecompany?s products? Prepares reports such as weekly plans, activity and results reports and those relate to issues resolution to present and review with management
Keyskills :
Sales Customer Service Showroom Sales
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