| Job Location | Abu Dhabi, Dubai, United Arab Emirates - United Arab Emirates |
| Education | Other(Other). |
| Salary | Not Mentioned |
| Industry | Retail |
| Functional Area | Not Mentioned |
Facilitate the positive cafe experience for all visitors to the factory and caf?, ensuring that customer are 100% satisfied and responsibilities as per below are met.? Saleso Ensure a positive and interesting experience for all Mirzam visitors, providing product information as well as explaining the process.o Taking retail orders, caf? orders and serving caf? orders.o Processing and packing phone and online orders.o Maintain product presentation and displays.o Customer service at the highest level, filling chocolate boxes, gift wrapping, hamper making, & chocolate trays.o Keep track of customer feedback and product suggestions, maintaining a good relationship with customers.o Participate in team meetings.? HACCPo Keeping retail area clean & tidyo Checking expiry products for bars, truffles/dates, & pastry.o Maintaining the counter neat and arranged.o Personal Hygiene are in satisfactory levelo Applying basic hygiene in work areao Product checking upon receiving? Stock Controlo Bars, Collaborated products (ex. Ziba), Commercial products like hotchoco & cocoa nibs, Hampers, restocking in Tasting area as well as counter area. Making sure FIFO is always followed.o Making of Hampers, Trays, Multipacks boxes, 5g Boxes & others.REQUIREMENTS: - Ability to confidently offer a first class experience for our clients.- Fluent in English & Arabic ? other languages well regarded.- Confident manner and well presented.- Computer and POS skills required. - Minimum of 3 years in a retail sales and caf? environment, preferably with a chocolate brand.- Able to process payments, and handle payments. - Flexible working hours, sometimes involving weekend work, working approx 40-45 hours per week.- Ability to work under pressure during busy periods as well as on your own initative.- Knowledge of chocolate products well regarded.
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