| Job Location | Kuwait |
| Education | High school or equivalent |
| Salary | Not Mentioned |
| Industry | Retail & Wholesale |
| Functional Area | Not Mentioned |
Purpose of Job:The position serves as a frontliner of the business. It is responsible to achieve given sales target, comply in the required Customer Service Standards.?Essential Duties and Responsibilities:- Maintains efficient/effective customer service using the CS and Selling Process at all times- Maximizes sales opportunities in the process of closing a sale during customer encounters- Performs the following functions to drive more sales:- Attends and assists customers in the selection and choice of merchandise- Presents features, functions, purposes, benefits, uses, brand and quality of the products- Ensures to push suggestive selling techniques by offering other product alternatives- Replenishes items on display and ensures availability of items in the selling area- Merchandises and arranges display of items- Monitors movement of items and informs the store/showroom management team of the fast and slow moving items as basis for future replenishment activities- Updates the Line Manager of inter-store/showroom transfers to ensure quality/adequate quantity of merchandise and timely delivery of items- Ensures that all items in the selling area are properly displayed and merchandised, with correct prices, with labels and security tags- Promotes and supports store/showroom campaigns, brand marketing strategies, activities, promotions and loyalty programs- Helps implement health, safety and security control and practices in the workplace - e.g., merchandise loss, damage, pilferage, theft, fire prevention, etc.- Assists in periodical/yearly store/showroom inventory/stock-taking- Deals with customer queries and routine product questions utilizing store/showroom and product knowledge- Handles customer complaints and directs concerns to appropriate channels when necessary- Ensures cleanliness and orderliness in cleaning the store/showroom if necessary and proper stocking of items- Supports management decisions, requirements, expectations- Commits to follow and observe all store/showroom policies, rules and regulations- Performs other related duties and responsibilities as directed by his/her Line Manager/s
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