| Job Location | UnitedArabEmirates |
| Education | ITI/Vocational;Diploma |
| Salary | Not Mentioned |
| Industry | Automotive/AutoIndustry |
| Functional Area | Not Mentioned |
What We Are Looking For: Minimum of 3+ years of experience in a similar role, preferably within the Automotive sectorAbility to work independently as well as collaboratively in a fast-paced environmentExcellent communication and interpersonal skills, with a talent for building rapport and maintaining long-term client relationshipsJob Responsibilities: Greet customers professionally and ascertain their vehicle service needsProvide accurate and detailed explanations of services and repairs recommendedPrepare and review service estimates with customersSchedule appointments and coordinate with the workshop team to ensure timely service deliveryFollow up with customers regarding vehicle status and after-service feedbackMaintain detailed records of customer interactions, service history, and billingUpsell additional services or products where appropriateEnsure customer satisfaction and promote repeat businessHandle customer complaints or concerns promptly and professionallyQualifications & Skills: Proven experience as a Service Advisor or in a similar customer-facing role within the automotive industryStrong understanding of vehicle maintenance and repair processesExcellent communication, negotiation, and interpersonal skillsAbility to work efficiently under pressure and manage multiple customer requestsCustomer-oriented with a professional attitudeProficiency in relevant software and tools (e.g., CRM systems)
Keyskills :
Vehiclemaintenanceandrepairprocesses
© 2023 HireeJobsGulf All Rights Reserved
