Wedding & Social Events Manager

Job Description

Company DescriptionFairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Willow Stream Spa and the Fairmont Falcons Kids Club.

• Focus on proactive selling both Conference Space and Outlets including Food & Beverage, AV and all Hotel Services to wedding clients and social events primary, as well as development of school and government accounts to drive additional business to the hotel
• Solicit, negotiate, and book new and repeat business through various efforts (prospect calls, referrals, etc.) to maximize catering revenues to meet/exceed goals
• Plan, up-sell, and detail the meeting/function with the client including space requirements, times, equipment, menus, etc.
• Coordinate payment procedure to include: credit, prepayment, and billing instructions, etc.
• Complete the contracts, prepare the appropriate paperwork, coordinate with the appropriate areas in the hotel, and resolve any issues, complaints, and/or problems to ensure quality product delivery and customer satisfaction
• Manage event from beginning to end, processing all the information pertaining to the booking to include but not limited to:
  • • Prepare proposal, contracts, invoices and addendums
    • Preparation of creative menus while always keeping in mind food cost, labor cost and facilities of the kitchen
    • Confirm electrical, internet, telecommunication, audio-visual and where appropriate Exhibit requirements
    • Obtain guarantees of food and beverage events for banquets and kitchen

• Maintain accurate, legible records, and files to provide group history, ensure future and current quality service and enhance future prospects

• Exceed personal sales and activities goals, monthly, quarterly, and annually
• Utilize Opera Sales & Catering Systemto track,solicit, book, and follow -up accounts
• Conduct site inspections with prospective and existing clients

Qualifications

• Minimum High School Diploma, Business School and/or Hotel School Diploma preferred
• Arabic Speaker
• Minimum two year experience in Catering, exposure to Banquet operation is a plus
• Minimum two years experience in a luxury Hotel environment
• Candidate must have flexible schedule and ability to handle multiple tasks simultaneously
• Must be results oriented, enthusiastic and a strong team player
• Must be able to prioritize, organize and be self-efficient
• Computer experience at intermediate to advanced level is mandatory with knowledgeof Windows 2003 (Excel, PowerPoint and Word, Access) Opera Sales & Catering and Meeting Matrix
• Must be flexible in terms of working hours especially during peak periods

Additional InformationVisa Requirements: Please note that you must be eligible to live and work in Dubai.Our commitment to Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for AccorWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSwill be kept confidential according to EEO guidelines.

Keyskills :
Windows 2003 Excel Catering Word Powerpoint Hotel

About Company

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide. Accor operates in 5,300 locations in over 110 countries.