| Job Location | United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling |
| Functional Area | Not Mentioned |
Telephone OperatorJob Location : UAEJob Responsibilities:?Maintain brand standards, policies, and procedures.?Knowledge of hotel features, services, rooms, rates, and promotions.?Organize special needs and amenities, answer external calls, and handle guest complaints.?Update Opera telephone Directory, prepare admin tasks, and greet guests with a pleasant voice.?Respond to emergencies, send and distribute faxes and messages, and follow SOPs for fire evacuation.?Complete training and certification, and develop positive working relationships with employees and departments.Job Details :?At least 1 year of customer service experience.?Excellent English communication skills, with proficiency in speaking and writing.?Team player with planning, organizing, and problem-solving skills.?Flexible working hours with rotating shifts.?Pleasant personality and good grooming.
Keyskills :
proficiency in speaking and writing
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