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Technical ArchitectServiceNow

3.00 to 10.00 Years   United Arab Emirates, Dubai   29 Aug, 2023
Dautom
Job LocationUnited Arab Emirates, Dubai
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned

Job Description

JOB PURPOSE:A technical Architect for ServiceNow is responsible for ensuring the successful implementation and optimization of ServiceNow solutions & oversee application and workflow configuration, offering industry-standard architectural solutions. The ServiceNow Technical Architect combines technical expertise, architectural guidance, and business acumen to drive practical ServiceNow implementations.QUALIFICATIONS & SKILLS:Minimum Qualifications:

  • ServiceNow Development: 3+ years
  • ServiceNow Business Analysis: 3+Years
  • 10+ years overall experience in IT
Minimum Experience:
  • Understanding the ServiceNow platforms various modules, features, and capabilities.
  • Knowledge of ServiceNow architecture, configuration, customisation, and administration.
  • Strong knowledge of ITSM processes and best practices, such as incident management, change management, problem management, and service catalogue management.
  • Experience integrating ServiceNow with other enterprise systems and applications, such as CRM, HR, monitoring tools, and authentication systems.
  • The ability to configure and customise ServiceNow ITSM modules is essential.
Skills
  • ServiceNow Skills
  • Strong working knowledge of Service Now technologies: Automated testing Framework, ITSM, ITOM, Event management, RPA & Orchestration, Azure Resource Management, DevOps, Virtual Agent & Portal, ServiceNow Integrations
  • Proficiency in developing custom applications, modules, and workflows using ServiceNows native development tools, such as ServiceNow Studio, ServiceNow Workflow Editor, and ServiceNow API.
  • Knowledge of web services, APIs, and integration methodologies.
  • Proficiency in JavaScript, as it is the primary scripting language used in ServiceNow.
  • Knowledge of HTML, CSS, and other web technologies is essential for customising ServiceNow user interfaces and building Service Portal components.
  • Able to promote innovative thinking and self-improvement within the team
  • Strong communication skills with the ability to communicate complex messages to a wide variety of stakeholders (incl. developers, data scientists, as well as senior leadership) and teach new concepts
  • Staying up to date with the latest ServiceNow releases, features, and industry trends is important.
  • Passion for continuous learning and be adaptable to new technologies and methodologies.
  • Excellent communication skills to effectively interact with technical and non-technical stakeholders, including clients, business users, and development teams.
  • The ability to explain complex technical concepts clearly and concisely is crucial.
  • Able to build a sense of trust and rapport that creates a comfortable & effective workplace

Keyskills :
Configuration Web Services Monitoring Tools change management Problem Management HTML Javascript Itsm Apis CSS ITOM Devops Incident Management administration Hr Customisation Event Management authentication systems CRM

About Company

Baker Hughes Company is an American international industrial service company and one of the world's largest oil field services companies. The company provides the oil and gas industry with products and services for oil drilling, formation evaluation, completion, production and reservoir consulting.

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