Job Location | United Arab Emirates |
Education | Graduate |
Salary | Not Mentioned |
Industry | Customer Service / Telecalling |
Functional Area | Not Mentioned |
Service AdvisorJob Location : UAEKey Responsibilities:•Evaluate and receive customer vehicles according to Royal Swiss Auto’s guidelines and procedures.•Determine customer needs and encode those requirements into CRM.•Consult and conclude the final agreement of the repairs required.•Clarify the scope of repair to the customer and produce damage and repair calculations.•Effectively follow up and oversee progress for each job order in the CRM.•Prepare the invoice, update the customer on the final payment, and prepare the vehicle for handover.
Keyskills :
customer service experience
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