Senior Technical Program Manager

Job Description

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the regions best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.About the roleAs a senior technical program manager within the engineering organization, you will be the glue that brings colleagues together to deliver technical cross-functional initiatives, often with tight deadlines and dependencies. You will be building relationships based on trust and integrity across the organization, that enable you to break through collaboration issues, resolve conflicts, and effectively manage risks. This role will sit in the central PMO team, that oversees the coordination and delivery of complex interdependent engineering initiatives across Careem. Our mission is to bring people together to materialize Careems vision efficiently. Your role will be critical in ensuring our team delivers complex initiatives on time and to a high standard.Responsibilities

• Work closely with engineers, product managers, designers, researchers, data scientists, and fellow TPMs to conceptualize cross-functional initiatives with layers of dependencies, and plan their execution.
• Organize and align multiple stakeholders to drive timely execution
• Have a solid understanding of the architecture to exercise technical judgment as necessary
• Set accountability through communication of progress transparency and visibility on the next set of actions and milestones
• Manage resource allocation and risks to optimize delivery
• Identify opportunities for optimization and evolve the existing processes, practices and frameworks that help promote collaboration, transparency and ways of working
• Evolve existing tools and dashboards that provide insight to the health scorecard to the engineering organization, especially around delivery to commitment, pace and quality
• Continuously look for opportunities for optimizing pace and quality

What youll need to succeed

• Computer science / Engineering or related field with a Bachelor degree
• Experience of 7+ years as a TPM or engineering manager in a fast-paced engineering organization
• Strong technical aptitude and ability to understand technical challenges and risks
• Experience in distributed systems at scale, especially around topics of scalabile resilience
• Background of fundamental engineering concepts including SSDLC, testing methodologies, API monitoring metrics and SLAs
• Strong communication skills with the ability to communicate complex information in a clear and concise manner, bringing the audience along
• Demonstrated ability to work across multiple teams and cross-organisation stakeholder management
• Passionate problem solver who adapts their approach and experience to evolving environments

What well provide youWe offer colleagues the opportunity to drive impact in the region while they learn and grow. As a Careem colleague you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Enjoy the flexibility that comes with the trust of being an owner work in a hybrid style with a mix of days at the office and at home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year.
• Access to healthcare benefits and fitness reimbursements for health activities including: gym, health club and training classes.

Keyskills :
Distributed Systems Testing Methodologies Slas

About Company

Careem is a Dubai-based ridesharing company with operations in over 100 cities, covering 15 countries across the Middle East, Africa, and South Asia regions. The company, which was valued at over US$2 billion in 2018, became a wholly-owned subsidiary of Uber after being acquired for $3.1 billion in January 2020.