Senior Manager: Seller Risk Solutions - CEMEA

Job Description

Company DescriptionAs the worlds leader in digital payments technology, Visas mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The companys dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.Youre an Individual. Were the team for you. Together, lets transform the way the world pays.Team SummaryThe Risk Solutions team is responsible for leading the strategy, prioritisation, development and delivery of Visas Solutions roadmap for all Risk solutions in the CEMEA market region. The team collaborates with local and global stakeholders to develop the go-to-market and scale for Visas risk and authentication solutions, as well as deliver Visas Risk solutions roadmap. Our aim is to enable Visa clients and partners to drive better customer engagement and outcomes to grow their business. The team is at the vanguard of transforming Visas business model to capture new payment flows and increase value-added services revenue.As a Senior Manager of Risk Solutions for Sellers, you will be responsible for driving the continued adoption and business scale up of Visas Risk Solutions for Sellers. This includes the responsibility of anchoring solutioning for the region, marketing support, operating model support, and legal requirements, to expand innovative solutions that meet the needs of clients and partners in the fast-growing payments ecosystem of this region. You will also provide thought leadership and insights on the latest trends and developments in the payments risk domain and contribute to the regional and global strategy and roadmap for Seller risk solutions.Some of the key responsibilities include:

• Identify, prioritize, and execute on market opportunities to deliver Visas agnostic risk and authentication solutions for diverse seller segments, with cross collaboration with Visas other flagship risk solutions
• Engage with clients and partners to understand their business objectives, challenges, and opportunities in relation to payments and risk management
• Develop and maintain strong relationships with key internal and external stakeholders to advocate for Visas Seller risk solutions and standards
• Monitor and analyze the performance and usage of Visas risk solutions for payments and provide feedback and recommendations for enhancements and new features
• Support the development and execution of go-to-market plans and sales enablement materials for Visas risk solutions for payments for Sellers
• Collaborate with other regions and global teams to share best practices, learnings, and insights on risk solutions for payments
• Stay abreast of the latest trends and developments in the risk domain, such as fraud patterns, emerging threats, new technologies, and regulatory changes

This role has responsibility for the launch, commercialisation and growth of Risk Products that enable Visas Seller partners to protect Payments from transaction fraud in CEMEA. The resource will have end to end ownership of the commercialisation and GTM for all product initiatives in this domain across the region.Important to the role is a client-oriented mindset with a strong understanding of network payment flows. Your passion for growing new business, exceptional stakeholder skills and a market-focused approach will enable you to succeed in this role. You must be able to operate as a member of a team with ownership of your own deliverables.You will be comfortable with proactively identifying new opportunities for revenue growth and developing creative solutions for complex ecosystem challenges.Specific areas of accountability will include:

• Scoping and executing projects to bring new product capabilities into the CEMEA region. This includes product definition, management of client pilots as appropriate and subsequent commercialization of the offering.
• Developing prioritised sales plans and executing against them to meet product adoption and revenue goals for the region.
• Having a passion for working with clients to create unique digital experiences with our product capabilities
• Proactively engaging with our risk product clients to identify and improve the ways in which they use our product set

Qualifications

• Bachelors Degree ideally, a BA/BS/B Eng. degree in related technical field, or equivalent practical experience in conjunction with a less technical bachelors degree
• Minimum 10 -12 years experience in a related field and preferably in the Seller ecosystem, with focus on platform development and management, executing transaction fraud controls, and ecosystem optimization. product management experience including product conception and launching, building, and growing product penetration would be an added advantage
• Working knowledge of retail fraud landscape that impacts Fis , across different categories of payments and solutions available to counter such threats
• Client facing experience and understanding of workflows required to launching solutions
• Experience working with cross-functional teams including Sales, Product, Operations and Marketing
• Experience working in a highly matrixed environment with global and regional teams
• Experience working with a variety of stakeholders and clients
• Excellent written and verbal communication skills

What will also help:

• Knowledge of Visa Security and Authentication Products preferred (Including Visa Risk Manager) as well as emerging or established alternatives
• Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment
• Ability to evolve strategy based on research, data, and industry trends
• Excellent problem-solving, organizational, analytical and influencing skills, with proven ability to take initiative and build strong, productive relationships
• Bachelors degree, advanced business degree or MBA from top school is preferred
• 10 years or greater, of solid experience within the financial services industry, payment network, or large multinational corporate spanning the area of strategic partnerships
• Proven track record of successful strategic partnerships management, and execution in a fast-paced environment.
• Proven ability to execute independently and operate successfully within a matrix/team structure.
• Ability to interact effectively with external partners including suppliers, clients and strategic partners.
• Superior analytical, financial modelling and problem solving skills.
• Extensive experience in negotiations and proposition structuring
• Excellent planning and organization skills and business judgment, including the ability to anticipate the impact of decisions/initiatives.
• Demonstrated project management skills with ability to drive consensus and influence leaders in cross regional and cross functional teams.
• Flexible and creative thinker with the ability to define business trade-offs, generate out-of-the-box solutions, manage uncertainty and anticipate the impact of decisions/initiatives.
• Strong written and verbal communication skills, executive presence, interpersonal and presentation skills and the proven ability to influence and communicate effectively.
• Proficient user of all Microsoft Office products (particularly with strong PowerPoint presentation skills and excel modelling)
• International or regional business experience.
• Occasional business travel required

To be successful in this role you will also need:

• The ability to articulate Visas strategic vision and solution constructs, to both internal and external stakeholders.
• Execute against Visas strategic objectives and priorities for the CEMEA region.
• An ability to engage diverse groups, including internal stakeholders and client partners
• Solution-led thinking; particularly in payments and security
• To challenge and inspire colleagues and enable them to gain confidence and familiarity with Visas risk solutions.
• Demonstrated agility in working with cross-functional teams as we iterate through different solution constructs and commercial structures.

Keyskills :
risk management Marketing operations Payments product management fraud controls communication client facing Sales

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