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Restaurant Hostess

0.00 to 2.00 Years   United Arab Emirates, Dubai   14 Sep, 2024
eathos
Job LocationUnited Arab Emirates, Dubai
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther
Functional AreaNot Mentioned

Job Description

As a Restaurant Hostess at Sushi Art Restaurant, you will be the first point of contact for our valued guests, providing a warm and welcoming atmosphere. Your friendly demeanor, excellent communication skills, and attention to detail will create a positive and memorable dining experience for our customers. You will be responsible for greeting and seating guests, managing reservations, and assisting with various front-of-house tasks to ensure efficient and smooth restaurant operations.Responsibilities:

  • Greet guests with a warm and friendly demeanor as they arrive at the restaurant.
  • Manage the seating of guests, considering reservation preferences and table availability.
  • Receive and manage reservations via phone, email, or in-person, ensuring accurate booking information.
  • Provide excellent customer service by assisting guests with inquiries, offering menu recommendations, and accommodating special requests.
  • Maintain the cleanliness and tidiness of the waiting area and host stand.
  • Develop a comprehensive understanding of the restaurants menu, including all sushi dishes and other offerings.
  • Communicate with the service team to ensure a smooth flow of guests and efficient table turnover.
  • Implement the restaurants sequence of service to ensure a consistent and seamless dining experience for guests.
  • Reach out to guests with reservation reminders before their scheduled visit.
  • Follow up with guests after their dining experience to gather feedback and express gratitude for their patronage.
  • Handle guest concerns or complaints with diplomacy and a customer-centric approach.
  • Handle cash transactions for guest payments accurately and securely.
  • Process credit card transactions and provide guests with receipts.
  • Assist in maintaining the overall cleanliness and presentation of the dining area, ensuring it is welcoming and attractive.
Requirements
  • Customer Service Skills: Excellent interpersonal skills with a friendly and approachable attitude.
  • Communication Skills: Strong verbal communication skills and ability to convey information clearly and courteously.
  • Organizational Skills: Ability to manage reservations and guest flow effectively in a fast-paced environment.
  • Problem-Solving: Quick thinking and ability to handle guest concerns calmly and efficiently.
  • Multitasking: Capacity to handle multiple tasks and prioritize responsibilities effectively.
  • Appearance: Presentable and professional appearance in adherence to the restaurants dress code.
  • Flexibility: Willingness to work evenings, weekends, and holidays based on restaurant needs.
  • Knowledge of Japanese Cuisine (preferred): Familiarity with sushi and Japanese cuisine is advantageous but not required.
  • Previous Experience (preferred): Experience as a hostess or in a customer service role is desirable.

Keyskills :
Communication Skills Organizational Skills Problem-solving Customer Service Skills Multitasking Previous Experience Knowledge of Japanese Cuisine Appearance Flexibility

About Company

ams OSRAM

Job Source: osram-gmbh.contactrh.com

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