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Outlet Supervisor

1.00 to 2.00 Years   United Arab Emirates, Dubai   28 Sep, 2023
Accor
Job LocationUnited Arab Emirates, Dubai
EducationNot Mentioned
SalaryNot Mentioned
IndustryHotels / Hospitality / Restaurant
Functional AreaNot Mentioned

Job Description

Company DescriptionHotel Overview:Nestled along the picturesque Arabian Gulf beaches, Mvenpick Hotel Jumeirah Beach is a modern and contemporary 5-star hotel that promises an unparalleled experience of luxury and convenience in the heart of Dubai. With a perfect blend of breathtaking views, exciting dining options, and exceptional recreational facilities, Mvenpick Hotel Jumeirah Beach stands out as a premier destination for travelers seeking an unforgettable stay in this vibrant city.What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and the opportunity to earn qualifications while you work
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities.
What you will be doing:
  • Personally involves in her Outlets promotions and marketing activities.
  • Works in close cooperation with the Kitchen and Stewarding as well as the restaurant cashiers to ensure a smooth running operation.
  • She conducts / attends regular training sessions with the assigned team in line with the departmental SOPs i.e. guest care, product knowledge, grooming standards, up selling, etc.
  • To report any equipment failures/problems to the Maintenance Department.
  • To pass any maintenance requests to the Maintenance Department.
  • To participate in any Training/Developments schemes as recommended by senior management.
  • Ensures the proper appearance (condition of uniforms) and grooming of assigned staff.
  • Handles the welcome of arriving guests and their sitting through the hostess, takes over, if she is not available.
  • Maintains a professional / friendly relationship with the outlet patrons to ensure their well-being.
  • Makes herself familiar with all menus, promotions and other relevant issues concerning the outlet (product knowledge).
  • Contributes to the upkeep of the outlets database of regular guests.
  • Reports cleanliness and maintenance issues to the immediate Supervisor or the departments concerned.
  • Resolves guests complaints directly or consults with immediate Supervisor.
  • Does all mise en place work according to a whole day service requirements.
  • Prepares all store requisitions for signature (operating material, food products and beverages) and ensures the accurate delivery of goods.
  • To provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction.
QualificationsYour experience and skills include:
  • Minimum 1-2 years experience in a similar role in a 5 star hotel.
  • Flexibility to take on various shifts.
  • Excellent communication and interpersonal skills.
Additional InformationOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for AccorWe are much more than a world leader. We are more than 280,000 hoteliers with a purposeful and heartfelt mission: to make every guest Feel Welcome in our 4,700 addresses and on our digital platforms. We are committed to a culture and guided by our values that make our talent Feel Valued. We want them to express their passions every day and realize their full potential through exemplary professional development and growth opportunities, enjoying a life filled with unlimited experiences. To connect with us, please visit

Keyskills :
communication Interpersonal

About Company

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide. Accor operates in 5,300 locations in over 110 countries.

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