| Job Location | United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Corporate Planning / Consulting Supply Chain / Logistics / Import / Export |
| Functional Area | Not Mentioned |
Key job responsibilities• Look into reported incidents and uncover what really happened by gathering facts, interviewing stakeholders, and analyzing available data.• Drive fair and consistent decision-making when issues arise, ensuring both drivers’ rights and business expectations are respected.• Identify early warning signs, behavioral trends, recurring violations, or gaps in compliance—and take action before problems escalate.• Work closely with operational teams and DSP to explain findings, agree on corrective steps, and monitor follow-through.• Help build simple mechanisms and routines that prevent repeated issues and make the overall ecosystem safer and more reliable.• Prepare clear summaries and recommendations that help leaders act quickly and confidently.• Support escalations when needed, especially in situations that could affect safety, customer experience, or business continuity.• Maintain balanced judgement in sensitive or time-pressured cases, ensuring fairness and consistency at all times.Basic Qualifications- Speak, write, and read fluently in English- Speak, write, and read fluently in Arabic- Experience in an operational role- Experience in investigations case managementPreferred Qualifications- Experience in logistics- Bachelors degreeYou will be redirected to the company website to apply for this position
Keyskills :
Investigations case management
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