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Host- Guest Relations

0.00 to 2.00 Years   United Arab Emirates, Dubai   15 Feb, 2024
Job LocationUnited Arab Emirates, Dubai
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther
Functional AreaNot Mentioned

Job Description

Company DescriptionUnlock Stays is a hospitality and vacation rental brand located in Dubai. We curate a collection of exceptional properties in some of Dubais most sought-after locations, each designed to provide guests with an immersive experience that goes beyond the ordinary. Our properties offer 24/7 check-in, spacious apartments, pet-friendly accommodations, breakfast on-demand, fully equipped kitchens, on-demand cleaning, complimentary on-demand TV and centralized locations with easy access to Dubais attractions, leisure and business hubs.Role DescriptionThis is a full-time on-site role for a Host-Guest Relations role. The Host-Guest Relations role will be responsible for ensuring that guests have a memorable stay at Unlock Stays. Day-to-day tasks include welcoming guests, responding to guest inquiries, providing local recommendations, coordinating housekeeping and maintenance, and ensuring guest satisfaction.Qualifications

  • Excellent communication and customer service skills
  • Experience in training and mentoring team members
  • Food and beverage knowledge and experience
  • Experience in sales and marketing is a plus
  • Fluency in English is required, knowledge of other languages is a plus
  • Bachelors degree in Hospitality Management or related field is preferred

Keyskills :
customer service Marketing English Food And Beverage Mentoring Training communication Sales

About Company

the Emirates Group employs over 103,363 staff from more than 160 nationalities. The Emirates Group’s extensive and diverse international portfolio includes the world’s largest international airline, Emirates, and one of the largest combined air services provider in the world, dnata. For the year financial year ending 2017-18, the Emirates Group posted a profit of AED 4.1 billion (US$ 1.1 billion).

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