Head of Reward - Talent and Engagement

Job Description

Lead Talent and Reward strategies to drive operational results and align with Serco Middle East?s HR strategic objectives.Ensure consistent implementation of Talent and Reward programs, optimizing costs and ROI while enhancing business performance.Participate in Group/Divisional initiatives,leveraging global best practices and proposing improvements tailored to regional priorities.Provide strategic leadership as a trusted member of the HR Leadership Team, coaching and developing direct reports to deliver objectives.Manage HR budgets, reduce costs, and support collective HR performance, aligning with Serco?s values and strategic goals.Design and implement competitive reward strategies to improve attraction, engagement, and retention while fostering a high-performance culture.Oversee pay structures, benefits schemes, executive rewards, and annual pay reviews, ensuring market competitiveness and internal equity.Lead external benchmarking, job evaluations, and bid recommendations, providing data-driven insights for reward decisions.Build HR capability in reward management and ensure compliance with governance standards and Group policies.Drive talent management, succession planning, and leadership development to meet business needs and future growth.Oversee performance management systems, talent reviews, and Diversity, Inclusion, and Nationalisation strategies to build local capability and maintain a strong talent pipeline.Champion employee engagement, delivering annual surveys and initiatives to enhance workplace satisfaction.Develop and execute a regional wellbeing strategy addressing physical, social, and financial health to boost engagement and retention.Manage wellbeing programs, events, and contracts, ensuring effectiveness and measuring ROI.Specific Requirements:Bachelors degree (HR-related field preferred).HR qualification (e.g., CIPD, AIHR) advantageous; psychometric qualifications desirable.Extensive expertise in Talent and Reward strategies, including managing functions across global organizations and the Middle East.Proven ability to lead in fast-paced, complex environments, building capability and rapport with senior leadership.Strong knowledge of Reward Management, including Job Evaluation tools (Hay methodology preferred).Skilled in reviewing technical data, statistical analysis, and interpreting market trends.Experience in HR best practices, budgeting, and coaching/influencing senior managers.Creative problem solver with a flexible, proactive approach to managing change.Fluent communicator (English essential; Arabic preferred) with exceptional interpersonal and influencing skills.Skilled in developing and motivating teams at all levels, including senior management.Strong organizational skills, able to manage multiple priorities, deadlines, and complex data.Analytical mindset with excellent judgment, decision-making, and numerical skills.Collaborative team player with the ability to lead, conclude decisions, and drive results.High personal presence, credibility, and a solution-oriented mindset.You will be redirected to the company website to apply for this position.

Keyskills :
Talent and Reward strategiesExperience in HR best practices budgeting and coaching/influencing