Job Location | United Arab Emirates |
Education | Graduate |
Salary | Not Mentioned |
Industry | Secretary / Front Office |
Functional Area | Not Mentioned |
Responsible for overseeing the front desk operations, ensuring excellent guest service, managing staff, and maintaining smooth check-in/check-out processes. Ensures guest satisfaction and handles guest inquiries or complaints professionally.Key Responsibilities: Supervise front office team and ensure high-quality service.Manage reservations, check-ins, and check-outs efficiently.Resolve guest issues promptly and professionally.Monitor daily operations and maintain standard operating procedures.Collaborate with other departments to ensure guest satisfaction.Qualifications: Prior experience in hotel front office management.Strong leadership and communication skills.Knowledge of hotel management software.Fluency in English; additional languages are a plus.
Keyskills :
Front office customer service Leadership Skills
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