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Front Office Manager

7.00 to 12.00 Years   United Arab Emirates   15 Apr, 2025
Job LocationUnited Arab Emirates
EducationGraduate
SalaryNot Mentioned
IndustryHospitality / Medicare / Account Management
Functional AreaNot Mentioned

Job Description

Key Responsibilities:Oversee daily front office operations, including reception, reservations, and guest servicesEnsure smooth check-in/check-out processes and maintain high guest satisfactionTrain, supervise, and schedule front office staffHandle guest complaints and feedback professionallyCoordinate with housekeeping and other departments for seamless operationsMonitor occupancy levels, room rates, and manage front desk budgetsEnsure compliance with hotel policies, procedures, and quality standardsRequirements:Bachelor?s degree in Hospitality Management or related fieldMinimum 7?12 years of front office experience, with at least 2?4 years in a supervisory or managerial roleExcellent communication, interpersonal, and leadership skillsProficient in hotel management systems (e.g., Opera, IDS, or similar)Strong problem-solving and multitasking abilitiesFluency in English; additional languages are a plus

Keyskills :
front office experience Communication Leadership Skills

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