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Floor Manager

10.00 to 15.00 Years   United Arab Emirates   30 Nov, 2024
Job LocationUnited Arab Emirates
EducationGraduate; Post Graduate
SalaryNot Mentioned
IndustryHospitality / Medicare / Account Management
Functional AreaNot Mentioned

Job Description

Floor ManagerJob Location : UAE:•Maintaining a fully operational venue daily, addressing maintenance issues promptly and ensuring floor and waiter areas are spotless.•Ensuring all floor departments are adequately staffed.•Providing consistent training to waiters, floor support, cleaners, and hostesses on company standards and product knowledge.•Uploading all training documents and bibles for floor and reception staff.•Maintaining accurate records of employee training, testing, and sign-off sheets.•Conducting initial interviews for new candidates and referring suitable applicants to the General Manager.•Maintaining par levels for floor staff and ensuring compliance with updates from the GM and Ops Manager.•Ensuring cash handling and banking procedures are followed according to company protocols.•Regularly inspecting PMC to monitor batch recipes and wastage.•Conducting end-of-probation reviews and submitting completed forms to HR.•Scheduling regular staff appraisals every six months for floor employees.•Implementing and maintaining effective cleaning schedules.•Monitoring food quality during service hours.•Attending special events and functions in the venue.•Optimizing holding stock levels for food and beverages according to Operations/Finance department guidelines.•Reviewing variance reports on a weekly basis.•Developing strong relationships with various departments and suppliers.•Maintaining open communication channels with all stakeholders.•Participating in weekly management meetings and completing tasks assigned by Senior Management.•Organizing and attending weekly staff meetings.•Assisting the GM in overseeing the security department and its services.•Monitoring guest satisfaction and financial reports to evaluate venue performance.•Maintaining product and service quality standards through ongoing evaluations and complaint investigations.•Reporting any suspicious packages or parcels without delay to relevant authorities.•Serving as a positive ambassador for the business.

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