F&B Supervisor

Job Description

Company DescriptionWhy work for Accor We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability at the heart of everything we do.Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSThe Role:

• Functions as the Business Manager and a Marketing Specialist for the Food & Beverage Department and to ensure the outlets operate successfully and are individually profitable in accordance with the standards of the hotel.
• Manages the restaurant team, helping them improve their skills and providing support for career development.
• Manages headcount and restaurant organisation for optimum performance.
• Improves sales, the quality of service and promotion of services in compliance with hygiene and security standards.
• Ensures that all products served to guests conform to standard and are of good quality.
• Is responsible for the restaurant budget, develops revenue and profit margins.

Planning & Organizing:

• Participates in the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses, operating equipment and FF&E requirements in line with the compilation of the Annual Business Plan.
• Prepares forecasted P&L statements for promotional nights and events.
• Identifies in conjunction with the Outlet Manager market needs and trends.
• Monitors and analyze the menus and product of competitive restaurants.
• Assists the Chef De Cuisine Main in developing menuspecials.
• Plans and implement an effective sales plan and promotional activities in the outlet.
• Provides the Outlet Manager with recommendations for the advertising campaign and assist in putting together the advertising brief and attend subsequent meetings.
• Determines the best organisation (production, distribution, storage etc) according to existing infrastructure and equipment.
• Ensures that all operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.
• Prepares work schedules in line with activity forecasts.
• Conducts monthly employee meetings and provide a summary with issues / solutions to the Outlet Manager
• Conducts daily pre shift briefings to employees on preparation, service and menu knowledge.

Operations:

• Ensures that the monthly forecasted food and beverage revenue figures are achieved.
• Strictly adheres to the established operating expenses and that all costs are controlled.
• Is responsible for ensuring that consumption ratios meet the targets defined by the hotel and brand.
• Helps prepare the annual budget for the restaurant, analyses results and implements corrective actions as necessary.
• Manages stocks, takes part in inventories and justifies any consumption differences.
• Ensures that equipment and appliances under his/her responsibility remain in good condition.
• Is familiar with all the hotels services and promotes them to encourage guest loyalty.
• Increases sales through his/her innovative and creative approach and reliable advice.
• Promotes special offers, and full range of products.
• Is active in creating the restaurant atmosphere and managing operations.
• Ensures compliance with legislation governing the sale of beverages
• Ensures that all the outlet cashiering procedures are strictly adhered to.

Qualifications

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Knowledge in using Micros / POS system
• Experience in the hotel industry of at least 2/3 years
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team

Additional InformationExperience is an asset. Fluency in English additional languages are a plus.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Keyskills :
Interpersonal Skills Micros Problem Solving

About Company

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide. Accor operates in 5,300 locations in over 110 countries.