E-Business Specialist

Job Description

Whats the RoleAs the Regional E-Business Specialist for Hilti, you will be responsible for the E-Business development through growing the sales and customer base on the Hilti eCommerce platform for the META Partners region. You will also be responsible for the online experience of external and internal customers and for maximizing the impact and effectiveness of this channel.What does the role involveIn this role, you will execute comprehensive E-Business operational strategies that are aligned to strategic objectives within the organization. You will be required to work in close partnership with department management to implement these strategies to ensure that E-Business efforts are optimized and create performance metrics to measure success and conduct analysis to determine effectiveness while implementing change where needed. In addition, you will be required to benchmark the performance across channels and advise on specific KPIs and analyze the effect of different online and offline channels, making recommendations and executing strategies for improvement and growth. As the Regional E-Business Specialist it will be your responsibility to ensure compliance with Brand, Legal, and Regulatory guidelines through Hiltis approval process and ensuring that Hilti Online maintains high quality by reviewing website content, identifying errors, making changes and guiding the marketing team to improve their product listings as necessary. This role will require you to work with a number of internal and external stakeholders. You will own the relationships with external agencies including scheduling, production, and Quality Control and be responsible for collaborating with regional and global E-Commerce and IT Teams to support E-Business objectives. In addition, you will guide the E-Business team to optimize the E-Business customer experience on the site (e.g. landing pages, menu options, navigation etc.) and the end-to-end ordering process (e.g. add-to-cart, check out etc.) Finally, in this role you will be required to assess the competitive landscape by examining the merchandising strategies of key competitors and online retailers, identifying market trends and best practices that can be applied to our E-Business site whilst perform ROI analysis to evaluate the efficiency and effectiveness of different web-based marketing campaigns.What do we offerEach new employee takes part in our Welcome to Hilti Training to experience our corporate culture as part of the onboarding period.What you need is:This will be a full-time job where you will gain experience working with multiple senior stakeholders across multiple regions and across a variety of disciplines in a large multi- national company. Hilti will provide extensive internal training opportunities. Show us what youre made of, and well offer you opportunities to move around the business - to work abroad, experience different job functions, and tackle different markets. Its a great way to find the right match for your ambitions and achieve the exciting career youre after.Why should you apply

• Bachelors Degree in Digital Marketing, E-commerce, or any related studies.
• Project Management (Scrum) Courses and/or Website Project Management experience.
• Proficiency in English - verbal and written French and Arabic is a plus
• Strong understanding and experience with Google Analytics
• Substantial level of experience in measuring and analyzing online marketing campaigns including: natural and paid search, email, affiliate, display, and social
• Knowledge of latest E-Commerce trends and tools experience working with Google AdWords and other paid search platforms
• Strong experience and performance record in E-Commerce related businesses
• Good understanding of CRM systems knowledge of SAP, SAP Query, Net Weaver BI, and Access is a plus
• Experience in data analysis techniques and advanced Excel
• Highly proficient in PowerPoint for producing reports and presentations
• Strong track-record as a top-performer who consistently meets and exceeds goals
• Innovative, curious, creative and open minded with the ability to lead by example through hands-on style

Keyskills :
SAP advanced Excel Google Analytics e-commerce Powerpoint sap query Crm Systems

About Company

Who is Hilti Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers. Hilti is where your best belongs.