| Job Location | United Arab Emirates, Dubai |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other |
| Functional Area | Not Mentioned |
The Customer Service Representative will be responsible for assisting customers with inquiries, solving problems, and providing information on products and services. They will handle customer complaints, process orders, and provide general support to ensure customer satisfaction. The ideal candidate should have excellent communication skills, be empathetic, and have a strong customer service orientation. Responsibilities Answer and respond to customer inquiries through multiple channels, including phone, email, and chat. Provide accurate information about products and services to assist customers in making purchasing decisions. Resolve customer complaints and issues promptly, ensuring customer satisfaction. Process customer orders, returns, and exchanges accurately and in a timely manner. Collaborate with internal teams to resolve complex customer issues. Maintain customer records and update databases with relevant information. Recommend improvements to enhance customer experience and overall service levels. Stay updated on product knowledge to provide relevant information to customers. Requirements High school diploma or equivalent. Previous customer service experience preferred. Excellent communication skills, both written and verbal. Strong problem-solving abilities. Proficient in computer and software applications. Ability to work in a fast-paced and dynamic environment. Excellent organizational and time management skills. Ability to multitask and prioritize tasks effectively. Positive attitude and ability to work well in a team. Ability to remain calm under pressure and handle difficult customers professionally. Job Details Role Function: N/A Work Type: Full-Time Role Level: Mid-Level Country: United Arab Emirates City: Dubai Number of Vacancies: 1 Job Category: Customer Service Company Website: Desired Candidate ProfileEducation:Bachelor of Veterinary Science()Gender:nmNationality:Any Nationality
Keyskills :
Organizational Teamwork Computer Time Management Multitasking Positive Attitude Software communication Problem-solving
Company Description Archirodon , having earned its reputation as a reliable and respected international contractor for more than a half century in the Engineering, Procurement and Construction (EPC) market, continues to create value to its stakeholders by executing complex EPC projects worldwide, in recognition of its superior standards of performance. We have an outstanding record in completing major Energy, Marine, Infrastructure and Defense & Security projects around the globe and we pride ourselves on delivering over the years the kind of reliability and trust that the client has the right to expect from a major EPC contractor.
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