| Job Location | United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling |
| Functional Area | Not Mentioned |
Responsibilities:To be accountable for client satisfaction and service quality levels at the branch by ensuring clients’ expectations are met consistently.Take full responsibility and ownership for Priority Banking customer service at the branch.Avoid any staff complaints from customers as it affects the overall segment performanceTTs requests, FDs Requests and Account Maintenance requests - to be validated and tracked in track BPMAccount Opening – check for completeness of documentation and tracking in track softCredit card application – Check for completeness of documents and form before sending the same to Cards TeamLiaising with compliance and various other departments for following up and submission of documents or relevant matteAction and Review of CRM cases assigned to Priority Banking CentersSet and track sales account targetsREQUIREMENTS:Candidate Profile UAE National, with Family BookSKILLS AND EXPERIENCE:University Degree in Business or Finance1-2 years of work experience, preferably in a processing/back office/Customer Services function within the BankExperience in Finacle, Fin One, MS Excel and MS officeYou will be redirected to the company website to apply for this position
Keyskills :
Customer Service Fin One MS Excel and MS office
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