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Call Center Executive

1.00 to 3.00 Years   United Arab Emirates, Dubai   06 Jan, 2024
IIQAFGROUP
Job LocationUnited Arab Emirates, Dubai
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther
Functional AreaNot Mentioned

Job Description

IIQAF seeks a motivated, friendly and customer-oriented Call Center Executive to join our team. As a Call Center Executive, you will be responsible for providing excellent customer service through phone, email and live chat interactions.Responsibilities

  • Efficiently respond to all customer queries and concerns in a timely and friendly manner
  • Provide helpful on-call support for customers
  • Monitor customer satisfaction levels and proactively suggest solutions to improve customer experience
  • Gather customer feedback and provide detailed reports to the management
  • Troubleshoot technical or administrative issues with customers
  • Maintain a thorough understanding of IIQAFs products and services
Requirements
  • Positive, can-do attitude and outstanding customer service skills
  • Fluent in English and excellent communication abilities
  • A proven track record of improving customer experience
  • Experience in a call center environment is a must
  • Computer proficiency, specifically in MS Office Suite
If you are passionate about the customer service industry and believe you are the ideal Call Center Executive for IIQAF, we want to hear from you.

Keyskills :
customer service Ms Office Suite communication

About Company

Stantec Inc. is an international professional services company in the design and consulting industry. Founded in 1954, as D. R. Stanley Associates in Edmonton, Alberta.

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