BALENCIAGA Sales & Client Advisor

Job Description

About us Cristbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968. Cristbal Balenciaga had a reputation as a couturier of uncompromising standards and was referred to as the master of us all by Christian Dior and as The Couturier of the Couturiers by Gabrielle Chanel. The ultra-modern shapes were trademarks of the house. While the brands identity is firmly rooted in its highly conceptual prt--porter collections, its leather goods, footwear, and accessories experience worldwide success as well. Among the archetypal products of the House are its handbag collections. A new focus on the development of Balenciaga ready-to-wear collections for men was quickly established as highly successful. Since October 2015, Demna Gvasalia has designed both mens and womens collections as the artistic director. The Balenciaga House, part of the Kering group since 2001, is one of the most influential names in fashion.We are currently seeking a Sales Advisor (Part-time 24 hours per week) who will report to the Store Manager as part of our team in La Roca Village. Tobringthe in-storecustomerexperienceto thenextlevelwithflawlessservicethatdazzles. Youwillseekout andleverageopportunitiestoenhancesales andincreasegrowth.

• Todevelopandmaintaingoodproductknowledgeandprovideexcellentcustomerservice
• Anunderstandingofcurrentproducts, trends and collections andensuringthatcustomersareinformedandaware
• Toreplenishstock andmaintainhigh standards of merchandise andproductpresentation
• Handlingcustomercomplaints,seekingassistancewherenecessary,ensuringissues areresolvedto the satisfaction of thecustomerand thecompany
• Keepup to datewithcustomerrequirementsand operatingprocedures
• Beawareofdailysalestargetsand performanceagainstthem. Useappropriatesales techniques toensuretheyare met
• Toensurethatallproceduresandpoliciesareunderstood. To carry outworkaccordingtothosestandards.
• Personalappearanceandpresentationmustbestrictlyin linewithcompanystandards
• Adheresto Security andHealthandSafetyregulations
• Opening&closingthe Storeaccordingtheneedsof the business, in linewithCompanysecurityrules
• To carry out additional duties when and where necessary within the defined levels of responsibility and accountability of the Sales Consultant role.

• Previousexperiencein asimilarrole
• Experiencein acustomerservicerolewithface-to-facecustomercontact
• Abilitytoadapttofrequentchange and a high-pressureenvironment
• Abilitytoinitiatecontact and communication
• Motivatedbybeinga teamplayerwithacommongoal
• Excellent communication andinterpersonalskillswiththeabilitytobuildandmaintainrelationships
• Astrongteamplayerandconsiderateofcolleagues
• Abilitytospeakfluently Spanish, English and Chinese.

This is a fabulous opportunity to join the Balenciaga adventureand to actively contribute to the development of the business bybecoming part of a thriving Atelierin a global Luxury Groupthat offersendlesspossibilities to learn and grow.Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Keyskills :

About Company

Kering is a French-based multinational corporation specializing in luxury goods. It owns the luxury brands Balenciaga, Bottega Veneta, Gucci, Alexander McQueen and Yves Saint Laurent. The timber-trading company Pinault S.A. was founded in 1963, by François Pinault.