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B2B Customer Service Representative

2.00 to 6.00 Years   United Arab Emirates   01 Jun, 2025
Job LocationUnited Arab Emirates
EducationGraduate
SalaryNot Mentioned
IndustryCustomer Service / Telecalling
Functional AreaNot Mentioned

Job Description

Go Kite Travel is seeking a B2B Customer Service Representative to manage and support our travel partners and corporate clients. The role involves handling inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction.Key Responsibilities:Provide timely support to B2B clients via phone, email, and chatManage booking modifications, cancellations, and customer queriesCoordinate with internal departments for smooth service deliveryMaintain accurate records of interactions and transactionsRequirements:Experience in B2B customer service, preferably in travel/tourismExcellent communication and problem-solving skillsProficient in CRM systems and MS OfficeAbility to handle multiple clients and prioritize tasks

Keyskills :
Experience in B2B customer service

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