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Associate.Guest Relations.Medcare Women and Children Hospital (Br)

2.00 to 4.00 Years   United Arab Emirates, Dubai   26 Apr, 2024
Aster DM Healthcare
Job LocationUnited Arab Emirates, Dubai
EducationNot Mentioned
SalaryNot Mentioned
IndustryHotels / Hospitality / Restaurant
Functional AreaNot Mentioned

Job Description

JOB DESCRIPTIONResponsibilities:

  • To deliver quality care to antenatal, intrapartum, postpartum women and neonates in collaboration with the multi professional team according to set clinical standards and relevant legislation.
  • Handling calls to potentialcustomersto generate leads & sales and to provide support and resolve issues.
  • Build telephonic relationships with patients and create a positive customer experience.
  • To facilitate positive patient and family experiences by creating a conducive environment.
  • Maintain accurate and comprehensive records of all customer interactions.
Qualifications:
  • College Graduate or equivalent
  • 2+ years of experience in maternity programs or customer service
  • Knowledge of healthcare terminology and procedures
  • Excellent verbal communication skills
  • Strong customer service skills
  • Ability to work independently and as part of a team
  • Ability to work in a fast-paced and deadline-driven environment
  • Proficiency in Microsoft Office Suite
ABOUT THE TEAMMedcare Hospitals and Medical Centres (Medcare), the premium healthcare division of Aster DM Healthcare, is one of the pioneering healthcare providers in the region.With a focus on delivering a patient-centric journey as well as encouraging clinical excellence and state-of-the-art care, Medcare operates three multi-specialty hospitals including Medcare Hospital Safa Park Dubai, Medcare Hospital Sharjah and Medcare Women and Children Hospital in Dubai and one specialty hospital Medcare Orthopaedics & Spine Hospital. In addition, it has three specialty centres and 12 multi-specialty centres in key locations across Dubai and Sharjah.With a team of 350+ qualified healthcare professionals, Medcare promotes and supports the highest standards in preventive, curative and rehabilitative healthcare.

Keyskills :
customer service Verbal Communication Healthcare Microsoft Office Suite

About Company

ABOUT US Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary and quaternary healthcare through our hospitals, clinics and pharmacies. We have over 20,000 plus dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: "Well treat you well." We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the "Aster", "Medcare" and "Access" brands. For more details please visit our website https://www.asterdmhealthcare.com/

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