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Associate - Customer Contact Services

1.00 to 3.00 Years   United Arab Emirates   16 Feb, 2025
Job LocationUnited Arab Emirates
EducationGraduate
SalaryNot Mentioned
IndustryCustomer Service / Telecalling
Functional AreaNot Mentioned

Job Description

In this role, your key responsibilities include:Answering General Queries: Answer customer queries for all products.Activation and Blocking of Cards: Activate and block Debit Cards and Credit Cards for customers.Provide customer balance: Provide customers with information about their balances for their account, loans, credit cards etc.Logging customer complains: Capture customer complaints effectively and forward them to InterAct Team.Customer requests: Record customer requests and ensure that they are processed within the stipulated TAT.The ideal candidate should have the following experience Experience: Not required. However work experience in a Customer Service Environment / Call Centre is preferable.Minimum Education Level: High School or Diploma Holder. University Graduate Preferable.You will be redirected to the company website to apply for this position.

Keyskills :
Customer Service Environment / Call Centre

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