Receptionist

Job Description

- Receiving and welcoming visitors in a manner befitting the general appearance of the hall.- Performing all required procedures for customers to enter the hall.Providing all information to customers about the services and products offered by the hall.- Providing customer satisfaction surveys.- Assisting clients in overcoming the problems they face and providing adequate and sufficient answers to all their inquiries.- Receive customer orders.Professional communication with clients.- Dealing with customer problems and showing interest in customer satisfaction.Maintaining a positive approach to dealing with customers and demonstrating the extent of professionalism in dealing with and solving their problems.- Respond immediately to customer inquiries.Provide feedback on the customer service process.- Achieving and ensuring customer satisfaction.- Using simple language to explain malfunctions and problems and explain them to customers in a simple way.Providing all the information the client needs.The receptionist is expected to maintain a calm, courteous and professional demeanor at all times, regardless of the visitors behaviour.- Perform all responsibilities and perform the tasks assigned to him by the supervisor.

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