Sr Manager Operations

Job Description

We are a recruitment/staffing agency catering to the Events Industry. This is an in-house role.Strategy and ProcessesWorking with partners regarding all strategic matters including discussions and roll outDraw out, implement, maintain and develop processes for all verticals in the companyFlag systems that are presenting bottle necks and propose solutions to ensure smooth operationsRollout new processes and address/give solutions for issues to be resolvedAssists senior management in planning structural and operational workflowIdentify and address problems and opportunities for the companySupport staff communication with the management teamClient Relationships/Strategic PartnershipsBuild strong relationship with large private clients and governmental clientsSupport partners in business development actionsAssist Project Manager in obtaining POs from governmentalBuild alliances and partnerships with other organizationsProposes commercial initiatives for the Partners by bringing partners on board for outsourcing, various projects etc.Draft up terms and contracts related to the aboveCompany DocumentationManage licenses, opening branch offices, renewals etcOversee all internal staff visa applications and oversee on-boarding processTroubleshoot issues related to licensing and visasProcurementRegister Event Lab with government procurement portalsLead responses to RFPs and tenders upto confirmation and handing over to PM to deliverNegotiate rate, terms and conditions and fulfill all procurement requirementsProcure all relevant documents in order to sign up as a supplierBeing main point of contact to handle all issues with Big clientsProject TrackingConduct regular meetings for PO updates with the resourcing teamHelp decrease Overdue POs by regular updates/meeting of Project TrackerHelp decrease Pending POs by regular updates/meeting of Project TrackerHR OutsourcingManage rates, negotiations, systems and processes related to outsourcingAssist the Project Manager for quoting and on-boarding outsourced staffManage the HR coordinator for on-boarding, visa, payroll, insurance, off-boarding etcHandle all escalationsInternal HRAssist in finalizing JDs and rolling our offer lettersManages all internal ministry of labour and immigration related processesOversee managing of internal staff files, leave trackers etcFinanceAssist finance in any vastly overdue receivablesEnsure budget sheets are accurate and discuss escalations with PMsMonitor the Freelancer PO and Client invoicing process to ensure smooth operations related to all bookingsManage internal medical insurance renewalsProvide input on choosing Workmens compensation, Professional Indemnity, Public Liability, Property Insurance and other relevant insurancesLegalDraft new agreementsReview contractsMeet, discuss and finalise contracts with clientsLiaise with external legal counsel for major mattersCarry out all tasks related to MOA, POAs, government documents etcAdvise all members of the team regarding the local labour laws, visa processes/requirements etcKeep up to date with information regarding all UAE laws REQUIREMENTS: Prior experience in the recruitment industry and/or event industryAt least 10 years experience with minimum 2 years in operational and client facing rolesAt least 3 years experience in the UAEA Bachelors degree (preferably in human resources or business managementUnderstanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow managementStrong leadership qualities, business acumen and a strong work ethicAbility to build consensus and relationships among managers, partners, and employeesExcellent oral and written communication skillsAbility to be flexible and adapt to a fast-paced work environment within a rapidly growing teamHighly organized and meticulous with attention to detailExcellent with Microsoft word, excel and PowerPointKnowledge in Google suite of systemsTech savvyAvailable to start immediately (preferred)

Keyskills :

About Company

Event Lab is a UAE-based event solutions agency founded in 2013 by Murad Shisha and Nadim Jamal. As freelancers themselves, they saw a genuine shortage of representation among the freelance community in the region and decided to take matters into their own hands.

And so, Event Lab was born - a unique platform of support and services for freelancers and clients alike. In less than 2 years, theyve assembled a vast and quality-driven database of independent professionals with a wide range of skills and backgrounds, in addition to an intimate understanding of the region.

Event Lab is the solutions and resourcing partner for events agencies around the GCC. We support the scoping, pitching and execution of events by supplementing in-house resources with knowledgeable and experienced events professionals. With an extensive background throughout the region, we can communicate effectively in English and Arabic to ensure that suppliers, talent and crew can engage and coordinate efficiently while keeping your event on budget and to the highest of standards.