Retail Academy Manager

Job Description

Employment: Full Time Job Summary:Reporting to the Regional Retail Academy Manager, the job holder is responsible for developing the Learning and Development strategies, leading the team of trainers and optimizing development opportunities for employees. The job holder is fully equipped in the field of specialization to enable the Groups KSA transformational vision through future-fit leadership, synergetic partnerships and relevant support.Job Responsibilities:Strategic:Position the Chalhoub Retail Academy (CRA) as a Talent factory and commanding refence in the KSA market for Fashion and Beauty competenceDevelop the CRAs business plan in KSA in line with the strategic objectives of Chalhoub Group and Chalhoub UniversityFormulate and communicate the CRAs performance objectives and continuously monitor progress and alignment towards strategic objectivesAct as a strategic learning partner in the business through leveraging on internal and external resources and Talent and driving value through the Subscription ModelUphold the Chalhoub University brand image within and outside of the business and industryOperational:Oversee the CRAs operations in all KSA branches, provide expertise, encourage teamwork and facilitate related professional work processes in order to achieve high performance standardsOversee the CRAs budget preparation and monitor the budget all year long by controlling expenditures to ensure optimal useConduct needs analysis of Edexcel to the procedures and policies and the quality assurance agreed within the governing board.Ensure that levels of qualification and standards are aligned with the requirementsProvide Learning and Development to different groups by maximizing the use of the platforms such as Chalhoub University, Axonify, etc.Ensure the implementation of effective development methods to educate and enhance performanceConduct training programmes to employee and managerial levelsAssess and monitor the quality of Learning and Development offerings and make the necessary adjustments, additions and localization where necessaryReport monthly on CRA activities and team deliverables to the Regional Retail Academy ManagerParticipate in the selection of vendors in line with the procurement policies and procedures, and monitor implementation of service level agreementsPeople Management:Ensure future fitting of the Learning and Development team in KSA to be able to sustain and drive the KSA marketMonitor the Learning and Development teams performance and provide formal and informal feedback, ongoing coaching and appraisal in order to maximize performanceBuild International Qualification Assessment skills, digital talent and other competencies required for the role within the CRA teamBuild strategic relationships with various stakeholders such as governmental entities, local teams, regional teams and other Group affiliates REQUIREMENTS: Your Profile:Masters Degree in HR, Business Administration, Psychology or any related field. Recognized coaching accreditationA minimum of 6 years of relevant experience with at least 3 years in a similar role

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About Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the groups success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Groups competitive edge in todays market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.