Operations Manager

Job Description

Operations Manager - Tryano - RiyadhJob Summary:The Department Manager - Commercial Operations oversees the implementation of marketing activities in the local market, manages local relationships and analyse the sales.He/she is responsible for drawing strategy for local activities to support sales and bring footfall. Responsible for setting up the store animation action plan and builds customer knowledge in order to improve store profitability.He/She is responsible for managing the human capital in his/her area, ensuring excellence of commercial operations performance.Main Responsibilities:Responsible for negotiations with brands regarding partnerships agreementsConduct monthly business review with major brands and quarterly review on partnership achievementSuggest Action plan and development plan targeted by market to increase brand performanceSupervise podium bookingsResponsible for the Local A&P budget and coordinates regionally with Marketing and Retail to define the split between business areasDrives traffic to store & improves store profitability by creating operational in-store action plans to increase customer acquisition, retention, satisfaction, cross sell & up sell sales and servicesReview and comment on monthly reports from Regional Commercial Operations ExecutiveOversees Visual Merchandising operations including permanent, and promotion merchandising, new store opening and new conceptReview planogram bi-yearly in accordance to brand performance and oversees implementation in local marketFinalize New store opening /renovation brand location negotiation in coordination with RetailResponsible for in-store material and GWPs ordersCoordinate with marketing and retail team for GWPs selection and pricingOversees orders for in-store material and GWPsAdditional tasks might be required, in reasonable alignment with the job role REQUIREMENTS: Previous Experience:7 to 11 years of relevant experienceMarketing/Commercial of global brands in FMCG, Luxury, B to B, Brand development, Trade Marketing, Retail Marketing, ideally for multiple networks and multiple markets

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About Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the groups success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Groups competitive edge in todays market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.