Learning & Development Specialist

Job Description

POSITION SUMMARYAs a member of the Talent, Culture and Engagement CoE, this individual acts as a regional L&D Administrator, provides support to sustain a continuous learning environment for the employees to foster career advancement through implementing L&D activities such as organizing L&D workshops, cascading CoE communications, consolidating training needs, providing LearnEx on-site support, and consolidating feedback. This role reports to the L&D manager, ME, and works closely with global and regional CoE and HR teams to ensure consistent Talent Management and Diversity & Inclusion principles and practices fit regional situations.PRINCIPAL DUTIES AND RESPONSIBILITIESTraining Needs ConsolidationSupport the collection and consolidation of training needs from the region through Talent Review sessions or any other ad-hoc situations, ensure data accuracy and timely updatesCoordinate with regional / global appointed vendors to communicate learning needsFor specific technical learning needs, coordinate with HR Partners and regional APU College leads / contactsTraining Coordination & AdministrationImplement HR-organized training events - global and regional programs. A global learning administration guideline will be provided.Set up and manage the regional annual training schedulesAct as regional contact person for external vendors and ensure service delivery as contractedSupport L&D manager to answers questions from participants and HR Partners regarding training arrangementPrepare on-site training logistics and administration following global guidelinesGround contact-person for vendors and other internal administrative staffTraining materials ordering and distribution; in-house printing and prepare for both participants and facilitatorsTraining room / venue booking and set up (or guide others if in different locations)Resolve on-site issues during eventsEnsure participants and external vendors comply with AP policies, contact necessary stakeholders should any issue require escalationTraining costs management record and payment process (coordination with SBS accordingly)Collect and consolidate post training evaluation & feedback, prepare regular report of findings for future improvementSystem Regional AdministratorProvide support and answer questions escalated from MyHR or assess to escalate to global team, if the Learning Support leads are unable to supportUpdate and manage HR-organized training records on LearnEx, through working with Learning SupportGuide non-HR organized training for records updates upon requirement by instructors, or escalate to LearnEx admin team such as Learning SupportTraining Facilitation SupportSupport L&D managers to co-facilitate HR-organized workshops upon requestRegional Diversity & InclusionProvide administration and assist in the development of global and regional Diversity & Inclusion programs and initiatives to ensure local relevancyAssist to provide leadership and guidance to Employee Resource Groups in regionAssist in measuring the success of D&I initiatives in the region REQUIREMENTS: SKILLSAttention to detail with an ability to multi-task and work under pressure and good understanding of multi-cultural environmentA reliable problem-solver and with experience in project managementExcellent in communication, planning and organizationing skillsProficient in MS Office; working knowledge and experience of any Learning Management Systems (LMS) is a plusAble to present / facilitate mini workshop is a plusEDUCATION AND EXPERIENCEPrevious experience in administrative support, secretary and/or training coordinator, experience of training facilitator or HR assistant is a plus with total of 3-5 years of working experienceSome knowledge of conventional and modern learning techniquesBA/BSc degree in Education, Human Resources Management, Organizational Psychology or relevant field

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About Company

Air Products touches the lives of consumers around the globe in positive ways every day. With approximately 16,000 employees and operations in 50 countries, we serve customers across a wide range of industries, including refining, chemical, metals, electronics, manufacturing, and food and beverage. We supply a unique portfolio of atmospheric and process gases, equipment and services.

Founded in 1940, Air Products has built a reputation for its innovative culture, operational excellence and commitment to safety and the environment. Our passionate, talented and committed employees from diverse backgrounds are driven by Air Products higher purpose to create innovative solutions that benefit the environment, enhance sustainability and address the challenges facing customers, communities and the world.