IFS Receptionist KSA National Office nagement

Job Description

Line of ServiceInternal Firm ServicesIndustry/SectorBusiness ServicesSpecialismIFS AdministrationManagement LevelAssociate& SummaryTo operate switchboard and handle reception area activities. Serves as the first point of contact with the firm and the office for visitors and callers. Handle all internal and external inquiries and carry out administrative activities of the front office.FinancialAdhere to the allocated budget for the administrative function of the officeCustomerGreet visitors and make sure all callers and visitors are dealt with promptly, courteously and accuratelyEnsure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.Internal ProcessOperate the switchboardScreen and route incoming telephone calls, take messages, and answer incoming queriesMaintain visitor and caller logsReceive deliveries and coordinate outside delivery/courier services with the help of Office administratorsAnswer queries from visitors and callers, and refers them to the appropriate personPerform general maintenance of the reception areaManage incoming and outgoing faxes (may be performed by Office Administrators in certain locations)Ensure mail and faxes are distributed to the appropriate person accurately and in a timely manner (may be performed by Office Administrators in certain locations)Book meeting rooms and collaborative space and maintain tidiness (may be performed directly online in certain locations)Support office manager in events planning and organizationInternal ProcessOperate the switchboardScreen and route incoming telephone calls, take messages, and answer incoming queriesMaintain visitor and caller logsReceive deliveries and coordinate outside delivery/courier services with the help of Office administratorsAnswer queries from visitors and callers, and refers them to the appropriate personPerform general maintenance of the reception areaManage incoming and outgoing faxes (may be performed by Office Administrators in certain locations)Ensure mail and faxes are distributed to the appropriate person accurately and in a timely manner (may be performed by Office Administrators in certain locations)Book meeting rooms and collaborative space and maintain tidiness (may be performed directly online in certain locations)Support office manager in events planning and organizationAct in accordance with regulationsPerform other administrative duties as requiredLearning and GrowthWork towards being a high quality internal service provider and ensure that all administrative support requirements are being metAct as a key resource and liaison to other functional areas of the business, building crossfunctional relationships as needed0-1 years of experience in front desk or receptionist role REQUIREMENTS: Specific SkillsExperience with a professional services firm is an advantageMust be KSA NationalKnowledge and SkillsStrong organizational skillsExcellent oral communication and interpersonal skillsMust possess a professional telephone mannerDemonstrated ability to work under pressureDemonstrated ability to work on own initiativeDemonstrated team playerMust possess a warm, friendly and professional demeanorBasic PC skills on excel and wordBasic keyboard skills (at least 25 wpm)

Keyskills :

About Company

PwC firms help organizations and individuals to create the value theyre looking for.

Were a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets - UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm.