| Job Location | SaudiArabia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
Professional and Technical Expertise- Experience in Contact Center Operations in Travel and Transportation industry. - Proven experience driving transformation of customer service operations. - Exposure to process quality management techniques and methodologies like lean / six-sigma. - Good understanding of Genesys technology stack. - Ability to influence people internal/external customers - Any graduate / preferably post graduate - Good communication skills with fluency in Arabic and English. - Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work - Intuitive individual with an ability to manage change and proven time management
Keyskills :
For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the regions technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.
Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.
Reinvention is a keyword in the companys history and, today, IBM is much more than a hardware, software, services company. IBM is now emerging as a cognitive solutions and cloud platform company.
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