Configuration: Configure Maximo applications to meet organizational requirements, including setting up security roles, workflows, and user interfaces.
Customization: Develop and implement customizations, such as scripts, reports, and user-defined fields, to tailor Maximo to specific business needs.
System Maintenance and Support:
Monitoring: Regularly monitor system performance and health, identifying and addressing any issues or inefficiencies.
Troubleshooting: Diagnose and resolve technical issues related to Maximo, including system errors, performance problems, and integration issues.
Integration and Data Management:
Integration: Manage and support integrations between Maximo and other enterprise systems, such as ERP, CMMS, or CRM systems.
Data Management: Ensure data accuracy and integrity within Maximo, including data imports, exports, and migrations.
Upgrades and Patch Management:
Upgrades: Plan and execute system upgrades and patches, including testing new versions and ensuring compatibility with existing customizations and integrations.
Documentation: Document system changes, configurations, and customizations to maintain accurate records.
User Support and Training:
Support: Provide technical support to Maximo users, addressing queries and resolving issues related to system functionality and performance.
Training: Develop and deliver training materials and sessions to help users understand and effectively use Maximo features.