Store Manager - Central District

Job Description

section>About usWe are the leading luxury goods partner in the Middle East, with over 600 stores and 300 brands. And we have more than 65 years of experience in the region - which made us a major player in the beauty, fashion and gift sectors by providing distinguished services to our partners and enabling us to delight all our customers. We are rapidly transforming from a traditional distribution and trading organization that retails luxury goods in the Middle East to a hybrid retail business that makes the luxury experience accessible to our customers everywhere. Global, and to employ technology and data in the continuous improvement of every aspect of our operations, from traditional retail to supply chain and customer loyalty. Therefore, we are looking for the best talents and abilities to join us on our journey to explore new horizons together.Your Job DutiesAt Chalhoub Group, creativity becomes reality! As Store Manager you will be responsible for ensuring that the store achieves optimum commercial performance and delivers an exceptional guest experience. You will also drive both the Candidate Satisfaction Index and the Employee Satisfaction Index by implementing employee and customer experience strategies. Your responsibilities will include:. Lead in-store customer experience initiatives.. Planning succession of team members in terms of readiness.. Promote talent within the team through job training and extended assignments in coordination with the Personnel Partner.. Enhancing the employee satisfaction index through employee initiatives, culture and experience. Oversee the day-to-day operations related to visual commerce, POS compliance, sales team schedules and commissions.. Provide in-store support including perks according to business needs.. Act as the main point of contact with back office operations.. Ensure that online purchases and store receipts are carried out in accordance with Service Level Agreements.. Ensure that the information team obtains customer data in accordance with the requirements of the marketing team. Promote the Loyalty Program (MUSE) and ensure that team members are aware of the apps offers, etc.. Ensure that the store team works towards the same goal. Promote comprehensive sales.. Increase store revenue target against real revenue. Increase sales at full price. Expressing an opinion on effective and ineffective matters and submitting comments regarding them. The ingredients for your success

• Saudi nationality or who is treated as a Saudi citizen is required. D
• Has a high school diploma or diploma
• Two years of experience as a showroom manager / showroom supervisor
• Leadership skills and business direction
• Management skills Customers
• Good organizational skills
• Good communication and interpersonal skills

What we can offer youYou will turn your ambitions into reality with us. We will help you design your career journey with enriching experiences and opportunities to learn, develop and tackle different tasks within your role or through your internal mobility. Every day our group provides diverse career paths for exceptional people. We appreciate the value you add to us, and we seek to offer a competitive benefits package that includes health care, contribution to childrens education, remote work policies, flexible working policies, in addition to exclusive discounts for employees. To review all our advantages and characteristics.

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