Greet visitors and point them in the right direction, answer inquiries, and create a welcoming environment
Organize and maintain files and databases in a confidential manner
Manage communication including emails and phone calls
Screen phone calls, redirect calls, and take messages
Schedule appointments, meetings, and reservations as needed
Receive deliveries; sort and distribute incoming mail
Maintain and order office supplies
Receive invoices and review for accuracy
Coordinate staff travel arrangements including transportation and accommodations
Enhances effectiveness by providing information management support.
Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
Organizes work by reading and routing correspondence; collecting information; and initiating telecommunications.
Manages department schedule by maintaining calendars for department personnel and arranging meetings, conferences, teleconferences, and travel.
Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries.
Maintains customer confidence and protects operations by keeping information confidential.
Prepares reports by collecting information.
Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; and verifying receipt of supplies.
Keeps equipment operational by following manufacturer instructions and established procedures.
Secures information by completing database backups.
Provides historical reference by utilizing filing and retrieval systems.
Maintains technical knowledge by attending educational workshops and reading secretarial publications.
Contributes to team effort by accomplishing related results as needed.