Female Sales Coordinator/Customer Service Professional

Job Description

Roles & ResponsibilitiesDuties and Responsibilities:1- Welcome and encourage all new online visitors (via live-chat, whatsapp text, calls and email) to attend the free Trial class of the Academy.2- Prompt follow up with old visitors to ensure they attend the Trial class on time without any problems.3- Assist the new students in the payment process and remind old students about pending fee payments.4- Update the Database with students information every time required.5- Resolve all whatsapp and email queries of existing students and teachers immediately.6- Attend and execute any new task assigned by Management7- Set up the Trial Classes and Regular classes by coordinating with the students and Teachers.8-Initial screening of new teachers and scheduling their interviews with Management.9- Coordination between Accounts department and students for fee payments.Desired Candidate ProfilePrerequisites:Uninterrupted Internet, Electricity and availability of a good working laptop is a mustExcellent written and verbal proficiency in English is required.MS Word and Excel skills are requiredKnowledge of CRM toolsSoft Skills:1- Positive Energy and Attitude, always up for new tasks and challenges.2- Excellent and clear Communication Skills (Excellent Spoken and Written English)3- High Emotional Intelligence, empathetic and highly Patient4- Problem Solving attitude5- Proactive and creative6- Multi tasking capabilities and excellent Time Management Qualities7- Goal and Target Oriented8- Conflict resolving capabilities

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