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Recreation Supervisor

0.00 to 2.00 Years   Ras Al Khaimah, United Arab Emirates   30 Dec, 2023
Hilton
Job LocationRas Al Khaimah, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryHospitals / Healthcare / Diagnostics
Functional AreaNot Mentioned

Job Description

A Recreation Supervisor is responsible for assisting in managing operations of the health club to deliver an excellent Guest and Member experience while achieving the clubs annual budget and driving their team to meet and exceed revenue targets.What will I be doingAs a Recreation Supervisor, you are responsible for assisting in managing operations of the health club to deliver an excellent Guest and Member experience. A Recreation Supervisor will also be required to achieve the clubs annual budget and drive the team to meet and exceed revenue targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage operations of the health club
  • Manage team members to ensure high motivation, provision of high quality service and ongoing development
  • Drive the team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes
  • Achieve the Health Clubs annual budget and be accountable for maintaining and operating within financial targets as well as net movement
  • Manage customer feedback effectively to ensure continuous service and programme improvement
  • Instill brand values and standards to maintain quality on a daily basis
  • Liaise with other hotel departments
  • Ensure customers and guests receive friendly and consistent personalised service from all team members
  • Recruit, manage, train and develop the team
  • Respond to audits to ensure continual improvement is achieved
  • Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed
  • Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests
What are we looking forA Recreation Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
  • Management and/or supervisory experience within the leisure sector
  • Ability to meet financial targets
  • Ability to work under pressure
  • Excellent grooming standards
  • Strong organizational skills
  • Excellent communication and interpersonal skills
  • Willingness to develop team members and self
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams
  • Working knowledge, without assistance, of Microsoft Word, Outlook, and Excel computer programs
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Degree in relevant area
  • Passion for customer service
  • Ability to close a sale
  • Relevant fitness and pool qualifications

Keyskills :
Outlook Excel Supervisory Pressure Interpersonal Skills Management Microsoft Word Organizational Skills communication

About Company

Hilton Worldwide Holdings Inc., formerly Hilton Hotels Corporation, is an American multinational hospitality company that manages and franchises a broad portfolio of hotels and resorts. Founded by Conrad Hilton in May 1919, the corporation is now led by Christopher J. Nassetta.

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