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Lobby Lounge Supervisor (Female)

0.00 to 2.00 Years   Ras Al Khaimah, United Arab Emirates   18 Aug, 2023
Hilton
Job LocationRas Al Khaimah, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryHospitals / Healthcare / Diagnostics
Functional AreaNot Mentioned

Job Description

A Lobby Supervisor is responsible for supervising operations of Lobby outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.What will I be doingAs a Lobby Supervisor, you are responsible for supervising operations of Lobby outlets to deliver an excellent Guest and Member experience. A Lobby Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Supervise Lobby Outlet operations
  • Communicate and delegate tasks to the team
  • Ensure compliance of brand standards
  • Manage guest queries in a timely and efficient manner
  • Represent needs of the team
  • Assist Lobby management with achieving financial targets
  • Assist Lobby management with training and development of team members
  • Assist with annual and mid-year appraisals with team members under your responsibility
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships
What are we looking forA Lobby Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
  • Previous Lobby experience
  • Committed to delivering high levels of customer service
  • Positive attitude
  • Good communication skills
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Previous experience in hotel industry
  • Previous experience in supervising and/or delegation
  • Willingness to develop team members and self

Keyskills :
customer service Supervising Hotel Industry Training Delegation Communication Skills

About Company

Hilton Worldwide Holdings Inc., formerly Hilton Hotels Corporation, is an American multinational hospitality company that manages and franchises a broad portfolio of hotels and resorts. Founded by Conrad Hilton in May 1919, the corporation is now led by Christopher J. Nassetta.

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