| Job Location | Ras Al Khaimah, United Arab Emirates |
| Education | Diploma; Graduate |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling |
| Functional Area | Not Mentioned |
Guest Service AgentJob Location : Dubai, UAE:•To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner.•To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.•To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.•Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.•To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.•To develop a close and harmonious working relationship with all hotel departments,•To attend hotel events, daily shift briefings and training to improve professional skills.Qualifications :•High School diploma•Previous experience in same position for at least 1 year.•Luxury hotel experience is a must•Passion for excellent service•Excellent team player and great communication skills•Russian speaker
Keyskills :
Russian speaker
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