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Customer Service Agent

Fresher   Ras Al Khaimah, United Arab Emirates   24 Nov, 2020
Job LocationRas Al Khaimah, United Arab Emirates
EducationNot Mentioned
Salary$2,000 - $3,000
IndustryIT Services; Entertainment; Video Gaming
Functional AreaNot Mentioned

Job Description

Location : Ras Al Khaimah Salary Range: AED$2000-$3000Working Hours:?40 hours per week, Monday to Sunday, 24/7Salary: Kindly please state your current salary and expected package on your CV on your CVJob?Description:?? Attend to all inquiries via live chat, instant messaging tools, email and telephone? Maintain a professional and positive attitude with all customers and third parties? Provide excellent quality of?customer?services?at all times.? Complaints handling and escalations? Complete KYC procedures with the customers? Process deposits and withdraws for customer?accounts? Troubleshoot problems for customer accounts? Liaise with third party suppliers to ensure operations smoothen, customer?queries resolved promptly? Handling responses to marketing campaigns and crediting bonuses to?customer?accounts? Compile daily and weekly figures for supervisors, managers and senior management? Liaise with the company?s suppliers and platform owners? Others ad hoc duties

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